Systems Thinking and Managing Complexity

Information Systems in Organizations 4.1 Supply Chain Management Systems Roadmap Week 1: Intro to MIS What is MIS? Week 2: Systems Analysis Week 3: Systems Analysis Week 4: Systems

Analysis Swimlanes ERDs ERP Week 6: Organizational Systems Week 7: Organizational Systems Week 8: Organizational

Systems Decision Support Knowledge Mgmt CRM Systems SCM Week 5 Exam #1 Learn IT! #1 Week 9 Exam #2 Learn IT! #2

Week 10: JavaScript Basics Week 11: JavaScript Basics Week 12: JavaScript Basics Week 13: JavaScript Basics Week 14:

JavaScript Basics Hello World, Variables, Input and Output Assignment, Mathematical and Sting Operators Logical Operators and Conditional Logic Loops HTML & CSS

Exam #3 Learn IT! #3 Learn IT! #2 Digital Identity Management Part 5 of Learn IT! #1 Revisit your Google Analytics page Define terms & find actual data

How could you make the numbers better? Common Organizational Systems 4.1 Supply Chain Management Systems 4.2 Customer Relationship Management Systems Required Reading Wikipedia, Supply Chain Management Supply Chain Futurists Predict the Impact of Digital Transformation

Integrated Planning Optimization for the Entire Internal Supply Chain Just-in-Time Manufacturing Vendor-Managed Inventory (VMI): What is it and When Does it Make Sense to Use It What is RFID? Thinking About Supply Chain Just to get you thinking.

Wikipedia, Supply Chain Managemen t Design, planning, execution, control and monitoring of supply chain activities o Management and storage of raw materials o Work-in-process inventory o Finished goods

Integrated approach Minimize total costs Integrated Planning Optimization fo r the Entire Internal Supply Chain What is integrated planning? o Requires coordinated flow of information

Inventory cost control Information systems o Forecast demand o Optimize inventory levels Required Viewing 1/4 Objectives: 1. Identify what supply chain management

systems are Technologies that organizations invest in to optimize their supply chain operations 2. Recognize how SCMs create value for organizations Information needs to flow both ways as product goes through chain Supply Chain Futurists Predict the Im pact of Digital Transformation A digital supply chain is no longer an option. Its a necessity. Better enable customer-centricity

Information in real time Business relationships based on IT compatibility Manage risk Where is your iPhone made? What happens in Shenzhen, China if there are any delays? What is SCM? Video

Question Who works for a company which manufactures a product? What kind of product is it? What stuff do you need to make your product? Where do you get this stuff?

What happens if they run out of this stuff? How difficult is it to get the right product on the right shelf at the right time and the lowest possible cost? What is SCM? Video What is SCM? Video Safety Stock Thats the Answer! Heres what the people in order fulfilment see Heres what the people in

accounting see What else could I do with this cash? If this goes up then this goes down What else could I do with this cash? What is SCM? Video SCM Architecture SCM modules support two functions. Supply chain planningdevelopment of resource plans to support production.

Supply chain executionefficient flow of products, information, and financing. What is SCM? Video Copyright 2014 Pearson Education, In What is SCM? Video Just-in-Time Manufacturing What is Just-in-Time Manufacturing? o Purchasing and receive components just before needed on

assembly line Build to Order o High-tech industry: product is customized and manufactured according to specific customer requests Pros and Cons o Requires disciplined assembly-line process o

Web can enable more efficient communication with suppliers Required Viewing 2/4 Objectives: 1. Recognize Just in Time (JIT) Minimize inventory levels Minimize lead time for raw materials 2. Identify how JIT creates value for organizations Free up capital to create value

Dells Supply Chain Dell Internal Custom er Order Supplier Supply on demand every two hours Taken by Internet or phone Just in Time Video

Manufacturi ng Storing Merging Custom er Just in Time Video What else could I do with this cash? Required Viewing 3/4 Objectives: 1. Identify Vendor Managed Inventory

(VMI) Business model where supplier takes full responsibility for maintaining an agreed inventory of materials at buyers consumption location 2. Determine how recent case studies are relevant to VMI Behr, Rohm and Haas Intel, Shipley Vendor-Managed Inventory (VMI): Wh at is it and When Does it Make Sense

to Use It What is vendor-managed inventory? o Inventory managed by vendor; vendor determines when and how much to replenish Customer Perspective o Relieves of burden and responsibility of managing inventory Vendor Perspective

o Increases likelihood customer will use 1 vendor Case Study Vendor Managed Inventory Owned by Behr Vendor Managed Inventory Video Owned by Rohm and Haas Case Study Vendor Managed Inventory & RFID

Owned by Intel Vendor Managed Inventory Video Owned by Shipley What is RFID? What is RFID? Radio Frequency Identification Wireless technology that lets you identify objects that have been fitted with special RF identification tags What is RFID good for?

Inventory control, access control How it works Antenna reads electromagnetic energy Can penetrate non-metallic solid objects Required Viewing 4/4 Objectives: 1. Identify RFID Technology used to track items as they move through the supply chain

Can store a lot of information on each tag shelf life, safety information, when it was manufactured 2. Recognize how RFID creates value for organizations Track when products enter or exit facility Radio Frequency Identification (RFID) RFID tags will soon replace standard bar codes. o o o

RFID is the use of electromagnetic energy to transit energy between a reader (transceiver) and the tag (antenna). Line-of-sight reading is not necessary. RFID tags can contain more information than bar codes. Tags are programmable, so there is a vast array of potential uses. Scanning can be done from greater distance. o o Passive tagsinexpensive, range of few feet.

Active tagsmore expensive, range of hundreds of feet. RFID Video Source: METRO AG. RFID Video The Big Picture Roadmap Week 1: Intro to MIS What is MIS? Week 2: Systems

Analysis Week 3: Systems Analysis Week 4: Systems Analysis Swimlanes ERDs ERP Week 6: Organizational

Systems Week 7: Organizational Systems Week 8: Organizational Systems Decision Support Knowledge Mgmt CRM Systems SCM

Week 5 Exam #1 Learn IT! #1 Week 9 Exam #2 Learn IT! #2 Week 10: JavaScript Basics Week 11: JavaScript Basics Week 12:

JavaScript Basics Week 13: JavaScript Basics Week 14: JavaScript Basics Hello World, Variables, Input and Output Assignment, Mathematical and Sting Operators

Logical Operators and Conditional Logic Loops HTML & CSS Exam #3 Learn IT! #3

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