Partner Safety Program Creating a safer and more enjoyable environment for everyone The PSP Standards Employees are strictly prohibited from using cell phones or other electronic media devices when driving a motorized vehicle or operating mechanical machinery. Additionally, employees working as lifeguards, fitness instructors, tennis instructors, and therapists are strictly prohibited from using any of the above mentioned devices while on duty. Employees are expected to be on the alert at all times for conditions which may expose them, their fellow employees, or guests/members to hazardous situations. When a hazardous situation is observed, alert the clubs PSP coordinator and the supervisor in charge. Employees should take appropriate action to remove the hazard. If it can not be removed, provide the proper cautionary or warning signs to notify the employees and guests/members of the hazardous
situation. This includes machinery, chemicals, use of ladders, and slippery floors just to name a few. Employees are strictly prohibited from being under the influence of alcohol or illegal drugs while on duty. Employees on prescription or over the counter medication which is known to impair ones ability to safely perform their duties are required to notify their supervisor and be prepared not to work that day. Monthly Safety Meetings Each Club/Course will conduct monthly safety training meetings in which attendance is mandatory. Documentation of the safety meetings and attendance is required. The safety meetings will provide employees with an opportunity to discuss and review hazards, unhealthy conditions, and unsafe work
practices. The meetings are also a way to achieve employee involvement in our safety efforts. Any suggestions for improving the safety program should also be discussed during the meeting. Procedures for Reporting Injuries & Accidents ALL incidents (Employee and Third Parties) must be reported immediately to their Supervisor If Emergency care is required, call 911
Supervisors must call the incident in to the Hotline immediately or as soon as possible: 855-755-PUTT (7888) It is crucial that claims are reported in a timely manner. Safety does not happen by accident Author unknown Procedures for Reporting Injuries & Accidents Employee Incidents If medical care beyond on-site first aid is required, employees should go to the designated medical facility Employees MUST take TWO COPIES of the insurance information form one for the medical facility and one for the
pharmacy. This is will ensure you have no out of pocket costs An employee who seeks medical care cannot return to work until they provide their Supervisor with a Work Status from the medical facility. Take photos of any injuries and complete claimant/witness forms and submit to Risk Management Procedures for Reporting Injuries & Accidents Third Parties (Guests/Members/Vendors) Stabilize guest and if necessary call 911 for emergency care Report incident to management Once reported, obtain photos of the site where incident occurred, the surrounding area, and any injuries
Have the third party and any witnesses (employees and guests) complete a claimant/witness statement form. If a golf cart is involved, have the Cart removed from service immediately and inspected. If any faulty equipment is involved, discontinue use and retain equipment until approval to dispose of by Risk Management. First Aid Kits & AEDs All Employees need to familiarize themselves with the location of First Aid Kits
First Aid Kitsare fully stocked and located in an easily accessible area of the Club and Maintenance Facility AEDsAll AED equipment and accessories for support for medical emergency response shall be in a location that is accessible in case of an emergency (if approved). The property will have staff trained and certified to handle these situations. All AEDs should be serviced regularly by a contracted service provider
Emergencies.what do I do in case of an emergency If an emergency occurs that requires evacuation: Direct all members and guests to evacuate to the closest exit doors. Employees will report to the designated destination as determined by your facility Management will transmit information to employees and guests When an emergency situation is under control, an ALL CLEAR will be given and you can escort all guests and members to where it is safe. FIRE ALARMS If a fire alarm sounds off, evacuate immediately. Prior to exiting a door, check doors for heat. If hot, find another door to exit. Power Failure
All employees should remain in their work area unless otherwise advised. Advise guests the situation is being investigated. Keep in communication. Emergencies.what do I do in case of an emergency SEVERE WEATHER If a storm has been forecasted or the weather is looking threatening, designated employees will monitor the weather using a weather web site or the television (Doppler Radar) for any weather warnings. If a "severe weather warning" (severe weather is imminent and shelter should be taken immediately) is broadcast and/or lightning/high winds have been observed the following procedures and guidelines will be followed by the staff: Signage will be posted warning of threatening weather by the facility and communicate to guests/members that they are responsible for seeking
shelter if bad weather hits. If you are on the golf course, notify all patrons you encounter on the way back to the clubhouse to discontinue play and seek shelter. Clubhouse staff and rangers are not to go out onto the golf course to clear patrons. Emergencies.what do I do in case of an emergency EARTHQUAKE Inside the building: stand against a wall away from windows or get under a desk or table Outside: move away from buildings, trees, and exposed wires TORNADO Seek shelter in a basement, small interior room, or hallway on lower floors.
Stay away from doors, windows, and outside walls Stay in the center of the room and avoid corners Account for co-workers and guests/members. Stay sheltered until an ALL CLEAR is declared. Emergencies.what do I do in case of an emergency POWER FAILURE In the event of power failure, employees should remain in their work area unless otherwise advised by a supervisor. Advise guests that management is investigating the cause of power outage If necessary, emergency generators will be activated
Emergencies.what do I do in case of an emergency WIND STORM In the event of a Windstorm, employees should: Call the Maintenance Supervisor if power lines are down and stay within the area to keep others away from the dangerous situation NEVER approach downed wires. Take protective shelter in halls and passageways, away from outside windows and doors. Assist members/guests to protective areas Chemical Hazards & Safety Data Sheets Labels: Each container of hazardous chemicals is to be labeled, tagged, or marked with the following:
Identify the hazardous chemical Appropriate hazard warnings Name and address of chemical manufacturer All materials on site are to be stored in original containers Stationary/secondary/portable containers should be labeled Any product having a hazardous warning requires a Safety Data Sheet Safety Data Sheets: Each department has a binder of the safety data sheets for all chemicals used in the workplace MANDATORY: View SDS Training Video on Safety Data Sheets: http://partnersafety.com/sds-training-2/ How do I use a fire extinguisher? Lockout/Tagout
Lockout is placing a lockout device on an energy apparatus to ensure that the energy isolation device, and equipment being controlled, cannot be operated until the lockout device is removed. Tagout is the placement of a tagout device (a tag or warning notice) on an energy isolation device to indicate that the energy device, and equipment being controlled, may not be operated until the tagout device is removed. Energy-Isolating Device: Any mechanical device that physically prevents the transmission or release of energy The following steps shall be followed by employees when there is a lockout/tagout: Do not attempt to start, energize, or use the machine or equipment. Tagout tag will identify the employee who attached the lockout device. Lockout and Tagout devices shall be standardized within the facility If an energy isolating device is not capable of being locked out, a tagout system shall be used Tagout devices shall include warning statement such as Do Not Energize or Do Not Operate Each lock out device must be removed by the person who put it on.
Electrical Safety All electrical outlets in completed installations must have a cover, faceplate, or fixture canopy. No storage is allowed in rooms designated for electrical equipment. Electrical Panels Electrical panels must be kept free of obstruction with at least 3 ft. of clearance provided in front of the panel. Panel doors must be able to open at a 90 degree angle All panels and breakers must be labeled to indicate the circuits specific location Portable Electric Power Tools Electric power tools are required to be plugged into a ground fault circuit interrupter (gfci). Handheld power tools are to be inspected before each use for frayed or damaged
power cords Power tools with observed damage shall be taken out of service Extension cords used with power tools must be rated for the power demands of the tool and have an intact grounding pin Electrical Safety Contd Power Strips Power strips are allowed as long as they are UL Listed. Have built in overcurrent protection Must not be used in series with other power strips or extension cords Should not be used for appliances or equipment requiring a large electrical load Extension Cords Cords should be inspected regularly for damage Damage to internal wiring will require disposal of the cord
Extensions cords must not be run through walls, above ceilings, through window openings, under rugs and floor mats, or used in any manner that prevents inspection and risks damage to the cord. Extension cords running along or across areas of foot traffic must be secure to prevent a tripping hazard Bloodborne Pathogens This program has been developed and implemented for those employees who act as first aid volunteers. Exposure Determination The maximum extent of exposure to bloodborne pathogens is during the act of providing basic first aid to stabilize the injured or ill person until the arrival of the local emergency medical services. The universal precautions for the prevention of bloodborne pathogens are as follows:
Treat all bodily fluids, materials, or objects that contact bodily fluids as if they contain something harmful. Always use personal protective equipment (latex gloves) and precautions when working with materials or objects that contact body fluids. Hepatitis B Vaccination Pre-exposure hepatitis B vaccination is not required. Post-exposure vaccinations are to be made available on a voluntary basis. First aid trained volunteers who choose not to be vaccinated must sign a Declination Form. These volunteers may later opt to receive the vaccine at no cost. Bloodborne Pathogens Personal Protective Equipment Every employee who is expected to come in contact with bodily fluids or bloodborne pathogens must be provided with the proper protective gear, including barrier protection gloves (nonallergenic), face masks, barrier protection shoes, and clothes.
Gloves must be worn in any situation where there is a possibility of exposure to blood or other body fluids such as handling razors in locker rooms, picking up towels, or cleaning areas where perspiration exists. Waste Disposal Any personal protective equipment such as bandages, medical supplies, or equipment contaminated by blood or other body fluids are to be given to the outside emergency medical service personnel for their disposal. First aid trained volunteers are to immediately wash their hands after removal of gloves or other personal protective equipment. All barrier protection gear must be disposed of using the proper waste disposal containers (hazardous waste containers). The club must provide biohazard containers. Bloodborne Pathogens
Contd Post Exposure Evaluation and Treatment Any contact with blood or other body fluids must be immediately reported to the facility safety manager/coordinator. Details of the incident are to be recorded by the first aid trained volunteer on the Exposure Incident Report; this report is to be returned to the safety coordinator. In the event a first aid trained volunteer experiences any medical complaints that are allegedly related to their first aid duties, a confidential medical evaluation (including blood tests and available post-exposure preventative treatment) and follow up counseling is to be made available through the local medical facility. SLIP/TRIP/FALL PREVENTION Because slip and falls in the workplace are a leading cause of on-the-job injuries, this policy is established to provide information and practices to
minimize the risk of accidents. All Employees are expected and required to comply with this policy. Adequate lighting shall be maintained in all work and walking areas. Employees assigned to work in wet or slippery areas such as kitchens or dish rooms must wear slip-resistant, rubber-soled (not leather) footwear. Century Golf has partnered with Shoes for Crews and negotiated significant discounts (not mandatory to use this company). Please discuss with your Club/ Courses General Manager. See link below: www.shoesforcrews.com/centurygolf SLIP/TRIP/FALL PREVENTION The club parking lot should be free of pot holes and tripping hazards. Sidewalks and curbs must be in good repair. If not, then proper signage should be posted warning guests and members. Spills and Wet Floor Areas
Spills and wet floor areas should be blocked off to foot traffic until the area is cleaned and dried. Spills should be cleaned up immediately when they occur. Spill pads and kits are available to place on the mess until a mop can be used to clean up the spill. Proper signage warning of an impending slip and fall situation should be placed near the spill. When cleaning, only mop up the area where the spill occurred and no larger area. "Wet floor" signs should be used to warn guests and Employees of the increased slipperiness. SLIP/TRIP/FALL PREVENTION Housekeeping/Floor Condition Main aisles and exits must be kept clear and in good repair, free of obstructions, holes and trip hazards such as cords and hoses. Housekeeping and public areas will maintain daily cleaning and floor logs. Documented inspections of housekeeping and floor conditions for all public areas, bathrooms, and back of the house floors should be conducted on a monthly basis by using the Slip/Trip/Fall Checklist.
Any deficiencies shall be reported to the department managers and risk management for timely corrective action. Again, signage should be provided indicating any warning, cautionary, or danger related to the conditions. This includes existence of unusual height, change in a step, and existence of unstable surface. Golf Cart Safety Vehicle Operating Standards Drivers must have a valid state drivers license with a satisfactory record Golf Carts should be operated at speeds between 5-15 MPH. Operators must stop at blind intersections and then proceed with caution Golf Carts should only be operated within confines of the property Operators should keep arms/legs/feet in cart at all times. Do not operate the cart with more than two passengers
Do not allow children to operate the carts Inspect Cart before using and ensure tires are properly inflated Cell phone usage is prohibited while operating a golf cart Proper Lifting Techniques Proper Lifting Employees whose job requires lifting more than 50 pounds to waist level or lifting more than 25 pounds above shoulder height, are required to obtain the assistance of another staff person or use a mechanical device provided
by the company to perform the work. Ladder Safety When ascending or descending a ladder, the climber must face the ladder. Portable ladders are designed as a one-person working ladder based on a 200-pound load and will be used accordingly. The ladder will be so placed as to prevent slipping, or it will be lashed, or held in position. The ladder base section must be placed with a secure footing. On two-section extension ladders, the minimum overlap for the two sections in use will be according to OSHA specifications, which are three rungs. The top of extension ladders will extend beyond the landing area by 3-feet. Portable rung ladders with reinforced rails will be used only with the metal reinforcement on the
under side. The bracing on the back legs of step ladders is designed solely for increasing stability and not for climbing. Ladder Safety Contd Ladders will NOT be: Used in a horizontal position as platforms, runways, or scaffolds. Placed in front of door openings unless the door is blocked open, locked, or guarded. Placed on boxes, barrels, or other unstable bases to obtain additional height. Tied or fastened together to provide longer sections. They must be equipped with the hardware fittings necessary if the manufacturer endorses extended uses. Used as a brace, skid, guy or gin pole, gangway, or for other uses than that for which they were intended, unless specifically recommended for use by the manufacturer. Ladders should not be used by more than one Employee at a time.
Ladders with broken or missing steps, rungs, cleats, broken side rails, or other faulty equipment must be tagged and taken out of service. Improvised repairs may not be made. Tops of the ordinary types of stepladders will not be used as steps. Workplace Violence Century Golf does not tolerate any type of workplace violence committed by or against employees. Employees are prohibited from making threats or engaging in violent activities. This list of behaviors provides examples of the conduct that is prohibited: Causing physical injury to another person Making threatening remarks Displaying aggressive or hostile behavior that creates a reasonable fear of injury to another person
Intentionally damaging employer property or property of others Possessing a weapon while on company property or while on company business Committing acts motivated by, or related to, sexual harassment or domestic violence
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