Portfolio Committee on Home Affairs briefing PRESENTED BY

Portfolio Committee on Home Affairs briefing PRESENTED BY ACTING PROVINCIAL MANAGER: LIMPOPO MR THIFHELI MATSHAYA Date: 20 FEBRUARY 2018 1 CONTENT Provincial Overview Civic Services Immigration Affairs Finance and Supply Chain Matters Human Resource Management and Labour Relations Counter Corruption and Security Services Achievements and Challenges 2 PROVINCIAL OVERVIEW & FOOTPRINT 3 INTRODUCTION & BACKGROUND Limpopo is the northern most Province of South Africa. It has a total area of 125 754 square kilometres, taking up 10% of South Africas land area with a population of 5 799 090 people (2016 Statistics South Africa report) . There is an increase of 6.79% of population as compared to 2011 (5 404 868- 2011 Statistics South Africa report). The province shares international borders with three countries namely: 1. Botswana to the west; 2. Zimbabwe to the north; and 3. Mozambique to the east. Area = 125 754 square kilometres (10% of RSA land area) Capital city is Polokwane which lies right in the middle of the Province Population = 5 799 090 (2016) Black- 96.7%, White- 2,6%, Indian or Asian 0.3% and Coloured 0.3%. Languages spoken: Sepedi = 52.9%, Xitsonga = 24.0%, Tshivenda = 16.7%, Afrikaans = 2.3%, Other= 4.1%. The Province has 5 District Municipalities and 25 Local Municipalities1. Capricorn (4 Local Municipalities Blouberg, Lepelle-Nkumpi, Molemole and Polokwane) 2. Mopani (5 Local Municipalities- Ba-Phalaborwa, Greater Giyani, Greater Letaba, Greater Tzaneen and Maruleng) 3. Sekhukhune (4 Local Municipalities- Elias Motsoaledi, Ephraim Mogale, Fetakgomo/ Greater Tubatse and Makhuduthamaga) 4. Waterberg (5 Local Municipalities- Belabela, Lephalale, Modimolle/ Mookgophong, Mogalakwena, and Thabazimbi) 5. Vhembe (4 Local Municipalities- Makhado, Musina, Collins Chabane and Thulamela) DHA Offices in Limpopo are aligned to the 5 District Municipalities and 22 Local Municipalities All 22 Local and 5 District Municipal Stakeholder fora were formed and they are chaired by Speakers. 4 PROVINCIAL DEMOGRAPHICS AS PER MID YEAR REVIEW 2016 District Municipality Capricorn Local Municipality m Land mass Population Polokwane 3765.97 628999 Lepele-Ncumpi

3463.45 230350 Blouberg 9248.13 162629 Aganang 1880.57 131164 Molemole 3347.33 108321 27105.45 1 261 463 m Land mass 6,166 13,784 Population 325,291 140,240 Thabazimbi 11,190 96,232 Modimolle/Mookgophong 10,367 107,699 Bela-Bela 3,406 76,296 44 913 745 758 5 District Municipality Waterberg Local Municipality Mogalakwena Lephalale 5 5 PROVINCIAL DEMOGRAPHICS AS PER MID YEAR REVIEW 2016 District Municipality Sekhukhune TOTAL District Municipality Mopani District Municipality TOTAL Local Municipality m Land mass Population Makhuduthamaga

2 097 262 726 Elias Motswaledi 3 713 247 488 Ephraim Mogale 2 011 124 510 Greater Tubatse Fetakgomo 5 693 45 570 5 13 154 680 294 Local Municipality m Land mass Population Greater Giyani Local Municipality 4 172 244 217 Greater Tzaneen Local Municipality 3 243 390 095 Ba-Phalaborwa Local Municipality 1 462 150 637 Maruleng Local Municipality 3 244 96 000 Greater Letaba Local Municipality 1 891 212 701 5 14 012 1 093 650 6 PROVINCIAL DEMOGRAPHICS AS PER MID YEAR REVIEW 2016 District Municipality Vhembe Local Municipality m Land mass Population Makhado 8 966.23

416 728 Thulamela 3 104.71 497 237 Musina 12 101.62 132 009 LIM 345 5 897.95 347 974 TOTALS 4 30 070.51 1 393 948 PROVINCIAL TOTALS 24 129 254 96 5 799 090 7 PROVINCIAL MANAGEMENT AND DERMACATION NEW OPERATING MODEL ACTING PROVINCIAL MANAGER THIFHELI MATSHAYA PROVINCIALOFFICE APHANE E CAPRICORN DISTRICT DMO: MS E MHLANGA 10 OFFICES + 4 MOBILE UNITS MOPANI DISTRICT A/DMO: MS T KHUVUTLU 8 OFFICES + 3 MOBILE UNITS SEKHUKHUNE DISTRICT DMO: MS M SEKHUKHUNE 6 OFFICES + 3 MOBILE UNITS VHEMBE DISTRICT A/DMO: MR Z MALULEKE 12 OFFICES + 4 MOBILE UNITS WATERBURG DISTRICT A/DMO: MS M MASHO-SHAI

6 OFFICES + 2 MOBILE UNITS DIRECTOR: FINANCE & SUPPORT MR T MATSHAYA SUB-DIRECTORATES 1. FINANCE 1.1. Budgeting 1.2. Revenue Management 1.3. SCM 1.4. Asset and Properties 2. HR 2.1.Organisational Development 2.2. Recruitment and Selection 2.3. Labour Relations 3. COUNTER CORRUPTION 3.1. Investigations 4. SECURITY SERVICES 8 LIMPOPO HOME AFFAIRS FOOTPRINT POE Beitbridge POE Pontdrift POE Pafuri POE Platjan POE Zanzibar LOL Thohoyandou POE Groblersbridge POE Giriyondo LOL Giyani POE Stockpoort LOL Polokwane Gateway IA LOL Mokopane LOL Jane Furse 9 Footprint - Mobile office - LP DISTRICT MOBILE OFFICE LOCATION VGM587GP-GNH021L Bochum Capricon MOBILE OFFICE MANAGER Ms J Manthata VJC105GP-GNH015L Lebowakgomo Mr S Masipa VGM549-GNH025L Molemole COMMENT The dish is not working, awaiting repairs from service provider. The dish is not working, awaiting repairs from service provider. No driver, post vacant and Full Functional

funded VGN215GP-GNH004L Polokwane Mr G Maphanga Full Functional VHH006GP-GNH013L Mokopane Ms M Shonisani Not connecting VGM535GP-GNH033L Lephalale Mr C Mashisa Truck sent for repairs VGN184GP-GNH022L Jane Furse Mr M Moabelo Full Functional, currently deployed at Nebo office Praktiseer Mr M Phago Not connecting Groblersdal Mr Moleba The dish is not working, awaiting repairs from service provider Waterberg Sekhukhun TYS930GP-GNH050L i VGJ715GP-GNH020L 10 Footprint - Mobile office - LP DISTRICT Mopani Vhembe TOTAL MOBILE OFFICE LOCATION MOBILE OFFICE MANAGER VJK731GPGNH014L Giyani Mr Billy Mabasa VJK733GPGNH003L Phalaborwa Mr P Malebe COMMENT The dish is not working, awaiting repairs from service provider. Not connecting The dish is not working, awaiting repairs from service provider. VGN212GPGNH039L Tzaneen

Mr Joseph Mavasa VJC117GPGNH028L Thohoyandou Mr Musa Mabyalane Full functional but parked VGN181GPGNH034L Musina Ms Sana Manie Full functional, deployed at Malamulela office VGM544GPGNH027L Malamulele Mr M Bila Faulty generator VGN199GPGNH024L Makhado Mr M Magoda Not connecting 16 11 FOOTPRINT Services Capricorn Local Offices Large 1 Local Offices Medium 5 Local Offices Small Total Waterberg 1 3 5 Sekhukhune 1 2 3 2 11 6 6 Mopani Vhembe Totals 1 1 5 4 6

20 3 5 18 8 12 3 4 16 43 Online Health Facilities 4 Mobile Offices 14 12 12 10 12 60 Total 18 14 15 13 16 76 Overall Total 29 20 21 21 28 119 3 2 12 Achievement on Provincial Targets Key performance area Annual Target 2016/17 Annual Performan ce 2016/17 AnnualTarget 2017/18 Quarter 1-3

Target 2017/18 Quarter 1-3 Performance 2017/18 Births registered within 30 calendar days 99 828 100 987 101 315 74 770 77 619 Smart ID Cards issued (received at offices) to citizens 204 651 293 092 307 517 230 638 203 445 % Of detected employers in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% (105/105) 100% 100% 100% (60/60) % Of detected transgressors in contravention of the Immigration Act (Act 13 of 2002) charged 100% 100% (6870/6870) 100% 100% 100% (4150/4150) % Of undocumented foreigners deported within 30 calendar days (Direct Deportations) 100% 1005(5921/5 921) 100% 100% 100% (3341/3341) % Of Detected undocumented foreigners transferred to Lindela within 20 calendar days 100% 100% (260/260) 100%

100% 100% (150/150) % of Detected fraudulent marriages & marriage of convenience cases finalised (investigation and recommendation submitted) within 60 days 80% 100% (8/8) 80% 80% 100% (1/1) 100% 96.9% (1921/1981) 100% 100% 99.78% (99.78%) % of valid invoices settled within 30 days of certification 13 CIVIC AFFAIRS 14 SMART ID CARD OFFICES & APPLICATION VOLUME Office Target Actual 2016/17 2016/17 Variance Annual Target 2017/18 Quarter 1-3 Quarter 1Target 3 Actual Variance with 2017/18 2017/18 Variance Annual Target Polokwane 26880 37790 10910 30840 23130 27806 4676 -3034 Lebowakgomo 20160 21231 1071 23130 17347 14600 -2747

-8530 3249 1321 Dendron 6720 10699 3979 7710 5782 9031 Mokopane 13440 19627 6187 15420 11565 12200 635 -3220 Lephalale 13440 13320 -120 15420 11565 9997 -1568 -5423 5782 5706 -76 -2004 Modimolle 6720 8570 1850 7710 Thabazimbi 6720 5586 -1134 7710 5782 5080

-702 - 160 160 -2630 - Mookgophong - - - - Jane Furse 20160 17351 -2809 23130 17347 11776 -5571 -11354 17347 14110 -3237 -9020 Groblersdal 20160 21849 1689 23130 Nebo 6720 5527 -1193 7710 5782 3994 -1788 -3716 Giyani 20160 17143 -3017 23130 17347 10160

-7187 -12970 Tzaneen 20160 26567 6407 23130 17347 21076 3729 -2054 Phalaborwa 20160 15439 -4721 23130 17347 11635 -5712 -11495 2211 7710 5782 7754 1972 44 Modjadjiskloof 6720 8931 15 SMART ID CARD OFFICES & APPLICATION VOLUME Annual Quarter 1-3 Quarter 1-3 Variance Target Target Actual with Annual 2017/18 2017/18 2017/18 Variance Target Office Target 2016/17 Actual 2016/17 Variance Thohoyandou 13440 19652 6212

15420 11565 13002 1437 -2418 Makhado 20160 13266 -6894 23130 17347 8375 -8972 -14755 Dzanani 13440 8357 -5083 15420 11565 5298 -6267 -10122 Vuwani 6720 4413 -2307 15420 11565 4495 -7070 -10925 5782 5243 -539 -2467 Musina 6720 5039 -1681 7710 Elim 6720 275520 6493

286850 -227 11330 15420 11565 4736 -6829 -10684 331525 248644 206234 -42410 -125291 Limpopo= 21 Analysis Live capture was rolled out in Mookgophong office only in December 2017 The Province has captured 248 644 applications between the period of April-December 2017, with a variance of 42 410. To achieve the annual target of 331 525, in Q4 125 291 applications must be captured. 16 INTERVENTIONS TO ASSIST IN SMART ID CARD TARGET Intervention Capricorn Traditional leaders to be requested to encourage the community to apply for the Smart ID Cards Stakeholder Forum Members to educate the community on the importance of applying for the Smart ID Cards Mobile Offices to distribute, collection of Smart ID Cards leaflets at Public areas, Shopping Centres, Taxi Ranks, Churches etc. Visit schools to inform and encourage learners 16 years and above to apply for their Smart ID Cards and collect them as soon as they receive the sms. Learners in school uniform are assisted first in the mornings for application of their smart ID Cards. Waterberg Reaching out to communities Community mobilization Information sharing Sekhukhune Honoring invitations from other stakeholders to present services rendered by DHA and encouraging public members to come and apply for Smart Id Cards . Promote awareness at Moutse and Masemolo local radio stations the communities are Invited to come and apply for Smart id cards The Centre managers of the malls allowed DHA to loud hail at the centers on pay day( social grants). Continuously invites officials from other institutions/departments to come and apply for Smart Id Card. Mopani Intensifying visits to communities e.g. Tribal Authorities, High schools and SASSA pay points to conduct awareness campaign. Loud hailing at shopping complexes with a view to encourage public members to apply Smart Id cards Distribution of pamphlets (requirements) for Smart Id Card applications. 17 INTERVENTIONS TO ASSIST IN SMART ID CARD TARGET Intervention Vhembe Visit various school and encourage leaners and educators to apply for Smart identity cards. Visit various Health facilities and encourage health professionals to apply for their smart cards. Meet with managers of various Financial institutions (FNB, Standard bank and etc.) to seek their assistance in encouraging their clients and staff to apply for Smart identity cards Engage various faith based organization leaders ,traditional leaders, and community leaders to encourage their subjects and members to apply for smart identity cards. 18 SMART ID CARD FOOTPRINT AND ROLL OUT District Modernised Offices Capricorn Polokwane Capricorn Lebowakgomo Capricorn

Dendron Waterberg Mokopane Waterberg Lephalale Waterberg Modimolle Waterberg Thabazimbi Waterberg Mookgophong Sekhukhune Jane Furse Sekhukhune Groblersdal Sekhukhune Nebo Mopani Giyani Mopani Tzaneen Mopani Phalaborwa Mopani Modjadjiskloof Vhembe Thohoyandou Vhembe Makhado Vhembe Dzanani 19 SMART ID CARD FOOTPRINT AND ROLL OUT Continues.. District Modernised Offices Vhembe Vuwani Vhembe Musina Vhembe Elim Province 21 Twenty one (21) out of Forty two (42) offices have Smart ID Card live capture.

The remaining offices do not have sufficient office space for live capture system The department is in the process of rollout of Mobile Live Capture to areas where there is insufficient office space. 20 BIRTH REGISTRATION AT ONLINE HEALTH FACLITIES District Municipality Actual 2016/17 Quarter 1-3 Target 2017/18 Quarter 1 -3 2017/18 Actual Hospital Personnel Target 2016/17 Capricorn Blouberg CHC Roaming 168 140 108 143 Capricorn 1 568 928 781 846 1x Permanent 1724 2010 1319 1980 1 2282 3023 2292 2468 1x Seconded 3473 3647 2498 2504 1x Seconded

3151 3962 2960 3078 1x Seconded 2298 2580 1964 1931 Capricorn Botlokwa Hospital Helene Franz Hospital Lebowakgomo Hospital Limpopo Private Medi Clinic Mankweng Hospital Pietersburg (Polokwane) Hospital Seshego Hospital 1x Permanent 1125 3056 2153 2373 Capricorn Zebediela Hospital 1x Seconded 1268 1287 885 1072 Capricorn W.F Knobel Hospital 1x Permanent 913 1509 1062 1258 Waterberg Bela Bela Hospital Ellisras(Lephalale) Hospital George Masebe Hospital Lephalale Med Clinic 1x Seconded 486 1023 791

541 1x Seconded 900 1428 962 674 Roaming 1191 1428 1064 1092 1x Seconded 170 201 141 157 Mokopane Hospital Mookgophong Hospital Mosesetjane Clinic 1x Seconded 1767 2010 1377 1693 1x Seconded 3 173 139 116 Roaming 258 172 126 148 Capricorn Capricorn Capricorn Capricorn Capricorn Waterberg Waterberg Waterberg Waterberg Waterberg Waterberg 21 BIRTH REGISTRATION AT ONLINE HEALTH FACLITIES District Municipality Quarter 1 -3 Target 2017/18

Quarter 1 -3 2017/18 Actual Hospital Personnel Target 2016/17 Actual 2016/17 Thabazimbi Hospital Roaming 114 335 194 476 Waterberg Voortrekker Hospital 1x Seconded Official 1067 1404 1011 1170 Waterberg Witpoort Hospital 1x Seconded Official 736 861 603 769 Sekhukhune Dilokong Hospital 1x Seconded Official 703 1508 742 2376 Sekhukhune Groblersdal Hospital 1x Permanent 987 1384 1038 1017 Sekhukhune Jane Furse Hospital 1x Permanent 2988

2561 1891 2623 Sekhukhune 1116 1341 968 1071 2119 2800 1896 1999 Sekhukhune 1x Permanent Matlala Hospital Mecklenburg 1x Seconded Official Hospital Philadelphia Hospital 1x Seconded Official 2908 3398 2406 2495 Sekhukhune St. Ritas Hospital 1x Permanent 2552 2117 1484 2340 Sekhukhune Mohlaletse Clinic 1x Seconded Official 352 473 341 318 Sekhukhune Manotoane Clinic 1x Seconded Official 52 88 63 104 Mopani Dr CN Phatudi Hospital

1 x Permanent official 1199 1555 1207 906 Mopani Kgapane Hospital 1x Seconded Official 953 1753 1116 1772 Mopani Letaba Hospital Maphuta- Malatji Hospital 1x Seconded Official 1083 1495 1111 1526 1x Seconded Official 1356 2070 1481 1604 Waterberg Sekhukhune Mopani 22 BIRTH REGISTRATION AT ONLINE HEALTH FACLITIES District Municipality Quarter 1 -3 Target 2017/18 Quarter 1 -3 2017/18 Actual Hospital Personnel Target 2016/17 Actual 2016/17 Nkhensani Hospital 1x Seconded Official 1180 1514 1051

1550 Sekororo Hospital 1x Seconded Official 1190 1460 1008 1323 Tzaneen MediClinic Van Velden Memorial Hospital Donald Fraser Hospital 1 x permanent official 922 1020 692 790 1x Seconded Official 842 1012 713 412 460 1780 1082 2145 1x Seconded Official 767 1162 847 1032 1x Seconded Official 545 437 222 640 Vhembe Elim Hospital Louis Trichardt Hospital Malamulele Hospital 1x Seconded Official 331 216 214 710 Vhembe

Musina Hospital 1x Seconded Official 204 635 430 645 Vhembe Siloam Hospital 1x Seconded Official 25 585 351 432 Vhembe Tshilamba Hospital 1x Seconded Official 552 731 548 711 Vhembe Tshilidzini Hospital 1x Seconded Official 1549 3004 2071 2453 45 50674 67523 47578 57483 Mopani Mopani Mopani Mopani Vhembe Vhembe Vhembe Total: Health Facilities 45 1x Seconded Official Analysis There is an increase of birth registration at health facilities since full-time secondment of officials at Health Facilities 23 OFFICE BIRTH STATISTICS District Municipality Offices

Personnel Target 2016/17 Actual 2016/17 Quarter 1-3 Target 2017/18 Quarter 1 -3 2017/18 Actual Capricorn Bochum 1 900 786 658 335 Capricorn Dendron (Mogwadi) 1 133 12 16 4 Capricorn Lebowakgomo 1 1257 358 336 63 Capricorn Mankweng 1 1066 55 51 8 Capricorn Molemole 1 436 216 164 166 Capricorn Polokwane 1

1676 137 109 199 Capricorn 1 1682 206 164 261 1 154 127 108 60 Capricorn Seshego Morebeng (Soekmekaar) Eldorado 1 164 219 154 180 Capricorn Machaka 1 277 168 124 146 Waterberg Bela-Bela 2 517 100 72 231 Waterberg Ellisras (Lephalale) 2 960 727 525 497

Waterberg Modimolle 3 840 991 720 703 Waterberg Mokopane 2 491 254 244 12 Waterberg Mookgophong 2 266 62 29 81 Waterberg Thabazimbi 3 549 498 388 286 Capricorn 24 OFFICE BIRTH STATISTICS District Municipality Personnel Target 2016/17 Actual 2016/17 Quarter 1-3 Target 2017/18 Quarter 1 -3 2017/18 Actual Groblersdal 1 1317 892 656 659

Sekhukhune Jane Furse 1 1426 1666 1211 706 Sekhukhune Nebo 1 559 368 328 174 Sekhukhune Praktiseer 1 3198 2062 1669 631 Sekhukhune Sekhukhune 1 695 757 426 Atok 1 0 0 558 0 Mopani Giyani 2 3764 2965 2136 1692 Mopani Hlaneki 1 119 124

103 139 Mopani Lenyenye(Naphuno) 3 941 244 164 482 Mopani Modjadjiskloof 1 1978 1234 1073 549 Mopani Phalaborwa 2 1643 530 516 441 Mopani Sekororo(Maruleng) 2 956 700 572 276 Mopani Senwamokgope 2 1022 998 722 825 Mopani Tzaneen 2 3024 2593 1969 1884

Sekhukhune Sekhukhune Offices 21 25 OFFICE BIRTH STATISTICS District Municipality Personnel Target 2016/17 Actual 2016/17 Quarter 1-3 Target 2017/18 Quarter 1 -3 2017/18 Actual Bungeni 1 490 656 472 481 2118 1843 1478 1476 2 2523 2389 1774 1740 Vhembe Dzanani Louis Trichardt(Makhado) Malamulele 1 5 3500 3518 2528 2292 Vhembe Musina 1 794 324 295 35

Vhembe Mutale 4 2099 1349 1086 510 Vhembe Sibasa(Thohoyandou) 4 3861 1925 1833 553 Vhembe Vuwani 2 1475 941 585 778 Vhembe Tshakuma 3 197 183 74 49067 33138 132 25635 134 20136 Vhembe Vhembe Vhembe Total offices GRAND TOTAL Offices 39 77 619 Moletjie, Masisi and Makuya office do not have National Population Register becauseDHA- No Lease Agreement SITA- site still under planning 26 INTERVENTIONS IDENTIFIED ON BIRTH REGISTRATION TARGET Interventions Capricorn District Awareness campaign by visiting clinics, hospitals and traditional councils to encourage community and mothers to register their children within 30 days. Having exhibitions at Imbizos and use the opportunity to educate the public

Mobile Offices to distribute 0 30 days birth registration leaflets at public areas e.g. shopping centres, taxi ranks, churches etc. Stakeholder Fora to keep on engaging the communities on 0 30 days birth registration Waterberg District Community and stakeholder engagement on birth registration within 30 days Sekhukhune District None Mopani District Intensifying visits to pre-natal clinics/ health centers and maternity wards to educate mothers in waiting about registration of birth within 30 days. Maintain relationships with local municipalities for inclusion in their public participation programmes to educate citizens about birth registration. Vhembe District Stakeholders engagement Awareness campaign to be conducted Information sharing with other stakeholders 27 LATE REGISTRATION OF BIRTH ALL CATEGORIES 2016/17 QUARTER 1-3 (2017/18) Closing 31/3/201 7 Applica Opening Applicati Opening tions Closing 31 01/04/2 on Approv Deferre Rejecte Files 01/04/20 receive Approv Deferr Reject Files December Category 016 received ed d d closed 17 d ed ed ed closed 2017 1 7 Years 491 2198 2020 13 50 331 275 3333 1810 31 55 132 1580 7 14 Years 131 479 372 3 49 31 155 495

245 13 7 49 336 15 and Above 530 2522 1803 104 228 235 682 971 434 127 77 127 888 Total 1152 5199 4195 120 327 597 1112 4799 2489 171 139 308 2804 1-7 years category has increased as compared to 2016/17. 7-14 years category has slightly increased as compared to 2016/17 15 years and above category: Has decreased significantly as compared to 2016/17 28 MOBILE UNIT INFORMATION 2016/17 Driveable Yes/No Functional Yes/No Staff Capacity KM travelled Total area visits Capricorn Yes(1)

No(3) Yes(1) No(3) 5 Not provided Not provided Waterberg Yes(2) Sekhukhune Yes(2) No(1) Mopani Yes(3) Vhembe Yes(4) No(2) Yes (2) No(1) No(3) No(4) 4 1 3 4 22 723 1111 9757 0 Statistics generated for 2016/17 ID First issue 436 116 ID Re-Issue17 4 Birth Registration 0 -30 days 15 130 IDs handed out 2 TOTAL APPLICATIONS 2917 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 0 0 12 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 65 0 170

ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 248 0 0 200 48 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 0 0 89 0 29 MOBILE UNIT INFORMATION Quarter 1 3 ( 2017/18) Driveable Yes/No Capricorn Yes(1) No(3) Waterberg Yes(2) Sekhukhune Yes(2) No(1) Mopani Yes(3) Vhembe Yes(4) Functional Yes/No Yes(1) No(3) No(2) Yes(2) No(1) No(3) No(4) Staff Capacity 5 4 3 3 4 KM travelled 0 744 2517 2644 0 Total area visits

0 Statistics generated for Quarter 1 -3 (2017/18) ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 0 0 38 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 47 ID First issue 188 ID Re-Issue17 9 Birth Registration 0 -30 days 0 IDs handed out 61 TOTAL APPLICATIONS 258 59 0 0 0 0 0 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 0 0 ID First issue ID Re-Issue17 Birth Registration 0 -30 days IDs handed out TOTAL APPLICATIONS 0 0 0 0 0 30 MOBILE OFFICE INFORMATION Mobile offices and services are being rendered redundant due to IS non-functionality. Basic services e.g. birth and death registration, enquiries on status of applications are unavailable in most of the mobile offices. Mobile offices are no longer serving the intended purpose because they are not functional and not economical 31 UNCLAIMED IDS AND UNCOLLECTED SMART ID CARDS Uncollected Smart ID Cards : As at 24 January 201 Office Polokwane Total

Lebowakgomo 1937 1518 Mogwadi 740 Mokopane 785 Lephalale 1312 Thabazimbi 410 Modimolle 356 Mookgophong 49 Jane Furse 1773 Groblersdal Nebo 1931 355 Giyani 1908 Modjadjiskloof Phalaborwa 481 1040 Tzaneen 1695 Strategies and awareness to communities SMS messages are sent out by Head Office Community mobilization Educate clients about collecting their Smart ID Cards at Imbizos Continue engaging stakeholders to inform communities to collect their uncollected documents Submitting lists to tribal authorities to inform clients that their Green IDs are ready for collection Compiling lists of all uncollected Smart Id cards according villages for transmission to our stakeholders in order to assist in terms of influencing clients to collect their documents Call clients and request them to come and collect smart ID cards. 32 UNCLAIMED IDS AND UNCOLLECTED SMART ID CARDS Office Total Dzanani 559 Elim

Thohoyandou LO 335 1314 Vuwani MO 651 Makhado MO 1154 Musina MO 360 Total: Smart ID Card Uncollected Smart ID Cards Strategies and awareness to communities Loud hailing at the public areas including villages to inform the public to come and collect their Smart id cards in the office. Through Masemola local radio station the community are informed to come and collect their Smart id cards in the office At the stakeholders meetings CDWs, CLLRs are asked to encourage members of the public to come and collect their smart id cards. Through Moutse radio station the communities are informed to come and collect their Smart id cards in office. Through Masemola local radio station the communities are informed to come and collect their Smart id cards in the office . 20663 33 UNCLAIMED AND UNCOLLECTED GREEN BAR CODED ID BOOKS Unclaimed and Uncollected as at 24 January 201 Office Polokwane Total Bochum 3 101 Eldorado 29 Machaka 42 Mankweng 119 Molemole 34 Moletji 19 Morebeng 7 Seshego 104 Mokopane Lephalale 126 41 Molimolle 24 Thabazimbi Bela Bela

91 71 Mookgophong 6 Strategies and awareness to communities Reaching out to communities Community mobilization Information sharing (Radio announcement, listing of IDs (without ID numbers) and placement at space of public interest e.g. taxi ranks, SAPO, SASSA, Municipal buildings, SAPS etc.) Educate clients about collecting their Green IDs at Imbizos Keep on engaging stakeholders to inform communities to collect their uncollected documents Door to door initiative for delivery of Green IDs if vehicles and budget allow Submitting lists to tribal authorities to inform clients that their Green IDs are ready for collection 34 UNCLAIMED AND UNCOLLECTED GREEN BAR CODED ID BOOKS Unclaimed and Uncollected as at 24 January 2018 Office Total Groblersdal 1 Atok 13 Praktiseer 300 Tzaneen 8 Giyani 23 Phalaborwa 49 Senwamokgope 10 Naphuno 1 Mutale 144 Makhado 10 Malamulele 166 Musina Strategies to distribute At the stakeholders meetings CDWs, CLLRs are asked to encourage members of the public to come and collect their ids . Mobile truck takes ids according to its monthly itinerary when going to provide service to various villages . Ids are collected in the office and a plan for distribution to schools is in place.

9 35 UNCLAIMED AND UNCOLLECTED BAR CODED GREEN ID BOOKS Office Thohoyandou Bungeni Unclaimed Identity Documents as at 24 January 2018 Total Strategies to distribute 9 26 TOTAL GREEN BAR CODED ID BOOK 1591 Grand total 22 254 36 UNABRIDGED CERTIFICATES 2016/17 Opening 1 April 2016 Number Received Number Finalised Number of Equivalent letters issued Number of unresolved applications older than 8 weeks (31/03/2017) 1211 2628 2004 197 1523 Closing balance 2016/17 1835 2017/18: Q1-Q3 Opening Balance 1 April 2017 1835 Number received Number Finalised Number of Equivalent letters issued Number of unresolved applications older than 8 weeks 4389 3496 243

1226 Balance at 31 December 2017 2728 The Department is in the process of digitising its paper records. The project will assist in finalising cases for UBC and Amendments. 37 AMENDMENTS & RECTIFICATION INFORMATION 2016/17 Service Amendments & Rectifications Duplicates Opening Balance 1 April 2016 Number received TOTAL Number Finalised Carried over to 2017/18 2570 12090 14660 7906 6754 408 1878 2286 1807 479 Number received TOTAL Number Finalised Carried over to Q4 2017/18 Service Opening Balance 1 April 2017 Amendments & Rectifications 6754 14573 21327 14632 6695 Duplicates 479

1016 1495 912 583 38 STAKEHOLDER FORUMS Forum Launched Meetings After Launch Active programs within Municipalities Provincial Forum No 1 None Capricorn District Stakeholder Forum Yes 1 N/A Yes 1 4 Lepell-Nkumpi Local Stakeholder Forum Yes 1 2 Blouberg Local Stakeholder Forum Yes 1 3 Molemole Local Stakeholder Forum Yes 1 2 Waterberg District Stakeholder Bela-Bela Local Stakeholder Forum Yes 0 0 Yes 0 0 Lephalale Local Stakeholder Forum Yes 0 0 Modimolle Local Stakeholder Forum

Yes 0 0 Mogalakwena Local Stakeholder Forum Yes 0 0 Thabazimbi Local Stakeholder Forum Yes 0 0 Sekhukhune District Stakeholder Elias Motsoaledi Local Stakeholder Forum Yes 1 0 Yes 1 3 Ephraim Mogale Local Stakeholder Forum Fetakgomo Greater Tubatse Local Stakeholder Forum Makhuduthamaga Local Stakeholder Forum Yes 1 3 Yes 1 0 Yes 1 0 Forum Polokwane Local Stakeholder Forum 39 STAKEHOLDER FORUMS Meetings After Launch 0 Active programs within Municipalities No 4 Yes 1 No 5 Yes No No

Yes 3 1 0 Yes Yes Yes 0 0 1 No Yes 5 District Forums & 22 Local Forums 0 No Forum Mopani District Stakeholder Ba-Phalaborwa Local Stakeholder Forum Greater Giyani Local Stakeholder Forum Greater Letaba Local Stakeholder Forum Greater Tzaneen Local Stakeholder Forum Maruleng Local Stakeholder Forum Forum Launch Yes Vhembe District Stakeholder Thulamela Local Stakeholder Forum Makhado Local Stakeholder Forum Musina Local Stakeholder Forum Lim345 (Collins Chabane Local Stakeholder Forum) LP= 1 PSF, 5 DSF & 22 LSF Yes Yes Yes Yes Yes 24 40 IMMIGRATION 42 IMMIGRATION SERVICES Key performance area % Of detected employers in contravention of the Immigration Act (Act 13 of 2002) charged Target 2016/17 Actual 2016/17 Q1- Q3 2017/18 Target Q1-Q3 2017/18 Actual 100% 100%(105) 100% 100%(60)

100%(6895) 100% 100%(4150) 100%(5921) 100% 100%(3341) 100%(260) 100% 100%(150) 80% 100%(8) 80% 100%(1) 80% within 28 days 100%(502) 80% within 28 days 100%(485) 1252 1591 1394 978 % Of detected transgressors in contravention of the Immigration Act (Act 13 of 2002) charged 100% % Of undocumented foreigners deported within 30 calendar days (Direct Deportations) 100% % Of Detected undocumented foreigners transferred to Lindela within 20 calendar days 100% % of Detected fraudulent marriages & marriage of convenience cases finalized (investigation and recommendation submitted) within 60 days Cases referred to inspectorate % of cases referred to Inspectorate completed in 28 working days in provinces General inspection of businesses: Number of inspections of businesses Analysis Inspectorate abilities hampered by non-availability of G-fleet contract to provide specialized vehicles for transfer of suspects to court and holding facilities and/or deportation to neighboring states. Prioritization of funding of Inspectorate officials on the current structure critical to meet the increasing symptoms of a failing security architecture attempting to secure the borders. Insufficient staffing prevents Inspectorate to trace over-stayers. 42 IMMIGRATION SERVICES CONTINUE Q1 Q3 2017/2018 2016/2017 Number received Number processed Number

received Number processed Orders to Leave 88 92 87 87 Letters of Good Cause 69 55 34 34 2907 2907 Service Court Ruling Section 34 (1) Comments Lack of transport and magistrate refuse to confirm deportation within 48 hours OPERATIONS 2016/17 Q1- Q3 2017/18 Type of operation Number of operations Transgressors Employers Deportation Transfers Number of operations Transgressors Employers Deportation Transfers Joint stakeholder operation Operation Basadi Cluster operation 118 6895 105 Direct: 6416 Transfer: 260 91 4150 60 Direct:3341 Transfer:152 43

CASES WITHDRAWN BY COURT Q1- Q3 2017/18 2016/2017 Number of Cases withdrawn Country of Origin Reasons for withdrawal After withdrawal Number of Cases what was the withdrawn role of DHA 5 Zimbabwe SAPS charged the Detained and transgressors after confirmed for 48 hours deportation 1 Zimbabwe Court decision 44 Botswana, DRC, Ghana, Kenya, SAPS failed to Lesotho, Malawi, arraign suspects in Individuals were Mozambique, Peoples court within 48 deported Republic of China, hours Zimbabwe Order to Leave Country of Origin 24 Zimbabwe 0 22 N/A Zimbabwean Reasons for withdrawal After withdrawal what was the role of DHA Issued 24 order to leave since SAPS charged Magistrate the transgressors refused to issue after 48 hours confirmation of deportation N/A N/A 21: SAPS failed Individuals to arraign were deported suspects in court Individuals within 48 were re1: Magistrate arrested declared arrest unlawful due to

Constitutional court ruling on Section 34 of IMS Act of 2002 (as amended) 44 EMPLOYERS CHARGED 2016/2017 District Sector RSA Foreign Sentencing Employees Employees Capricorn Waterberg 2 Agriculture 2 27 1 3 Retail 0 14 Tourism 0 1 Informal Mopani Vhembe Sekhukhune 11 8 Fined and deported 0 2 Deported Retail 0 3 Paid Fine J534 Business Agriculture Retail Informal Economic sector Tourism Manufacturing Wholesale trading 1 0 0 0

0 0 0 1 45 15 1 5 2 1 Fine Paid 0 2 16 2 7 6 0 0 0 Farming Businesses and informal 0 0 0 0 Retail 0 2 Saloon 3 1 Yes Sentencing Business Farming and Construction Business and informal No 4 pending and 2 finalized Sector Q1- Q3 2017/18 Foreign SA Employees Employees Fined and deported Pending Fined by Magistrate Fined and deported Fined and referred

to refugee reception by court. 45 FINANCE, ASSET MANAGEMENT & SUPPLY CHAIN MANAGEMENT 46 ASSET MANAGEMENT AND SCM FUNCTIONS: (AS AT 31 DECEMBER 2017) Nr of Assets on BAUD Value Verified assets Value of assets verified Assets not verified Value of assets not verified Percentage Compliance 15,213 99,456,471 14,691 93,616566 522 5,839,904 96.5% Valid invoices paid within 30 days 2017/18 2016/2017 Type Target 2016/17 Number of Invoices Invoices received 100% 1779 Invoices paid within 30 days 100% 1747 Total 98 Target 2017/18 Number of Invoices Value R4,244,119 100% 1960 5,131,948.51

R4,122,223 100% 1960 5,131,948.51 Value LEASE PERIOD OF OFFICES District Municipality Capricorn Capricorn Capricorn Sekhukhune Sekhukhune SEKHUKHUNE Sekhukhune Mopani Vhembe Vhembe Vhembe Vhembe Office Rental per month Lease start Lease end Polokwane Mogwadi Lebowakgomo Jane Furse R182 943.84 R14 077.70 R6 341.93 R76 963.96 01/09/2015 01/02/2016 01/01/2014 31/08/2017 31/01/2021 31/12/2018 01/01/2014 31/12/2018 Groblerdal R9 867.98 01/09/2013 31/08/2016 R62 967.60 06/03/2015 28/02/2020 Nebo Praktiseer Tzaneen Dzanani Elim Musina Musina RRC R11 635.18 R114 948.54 R130 710.96 R16 733.56 R103 186.95

Outstanding leases Lease to be renewed under the NT Dispensation. The lease has expired and is running on a month to month basis. 01/09/2016 01/11/2013 01/08/2015 01/11/2014 31/08/2019 31/10/2018 30/07/2020 31/10/2019 The lease has expired and is running on a month to month basis. R216 189.60 Vhembe Thoyandou R19 823.87 01/01/2014 31/12/2018 Waterberg Thabazimbi - 01/06/2014 31/05/2017 Free lease 48 LEASE PERIOD OF OFFICES District Municipality Waterberg Waterberg Waterberg Waterberg Office Lephalale medium office Molimolle medium office Mokopane large office Mookgophong small office Rental per month Lease start Lease end Outstanding leases The lease has expired and is running on a month to month basis. R41 820.65 R92 949.44 R44 235.78 10/06/2015 01/01/2017 31/05/2020 31/12/2019 R15 620.63 01/07/2016

30/06/2021 State owned buildings District Municipality Office Sekhukhune Sekhukhune small office Mopani Giyani large office Mopani Modjadjiskloof small office Mopani Phalaborwa medium office Vhembe Vuwani medium office Vhembe Masisi small office Vhembe Mutale medium office Vhembe Makhado medium office Capricorn Bochum medium office Capricorn Mankweng medium office Capricorn Morebeng small office TOTAL 11 49 LEASE PERIOD OF OFFICES OFFICES WITHOUT FORMAL LEASE AGREEMENT District Municipality Office Capricorn Molemole medium office Capricorn Machaka small office Capricorn Eldorado small office Capricorn Moletjie small office Capricorn Seshego medium office Sekhukhune Fetakgomo small office Mopani

Senwamokgope small office Mopani Hlaneki small office Mopani Maruleng / Sekororo Medium Office Mopani Naphuno small office Vhembe Tshakuma small office Vhembe Bungeni small office Vhembe Malamulele medium office Waterberg Bela Bela small office TOTAL 14 TOTALS TYPES OF OFFICES NUMBER Leased offices State owned buildings Offices without formal lease agreements 18 11 14 TOTALS 43 50 HUMAN RESOURCE MANAGEMENT 51 CAPACITY LEVELS Districts Capricorn (11) Mopani (9) Sekhukhune (7) Offices Provincial Office DMO Polokwane Lebowakgomo Mankweng Molemole Bochum Seshego PSP Mogwadi PSP Moletjie PSP Morebeng PSP Eldorado DMO Giyani Tzaneen Phalaborwa Modjadjiskloof Maruleng PSP Naphuno PSP Senwamokgope PSP Hlaneki DMO

Jane Furse Groblersdal Nebo PSP Praktiseer PSP Sekhukhune PSP Fetakgomo Establishment Filled Interns Funded & Vacant 30 4 49 37 13 14 12 12 5 2 2 2 5 36 37 24 11 10 5 3 2 2 28 25 12 12 5 4 28 4 48 36 12 12 12 11 4 2 2 2 4 32 35 23 10 10 5 3 2 2 27 24 12 12 5 4 1 3 2 0 1 1 1 2 0 1 1 0 0 0 1

4 2 1 1 10 0 0 0 0 1 1 0 0 0 0 3 3 CAPACITY LEVELS Districts Vhembe (12) Waterberg (7) Offices DMO Thohoyandou Vuwani Makhado Musina Dzanani Malamulele Mutale PSP Masisi PSP Makuya PSP Elim PSP Tshakhuma PSP Bungeni DMO Mokopane Lephalale Modimolle Thabazimbi PSP Bela Bela PSP Mookgopong Establishment Filled Interns Funded & Vacant 1 57 17 34 19 23 22 10 3 3 7 3 3 4 34 22 12 7 3 3 1 54 16 33 18 20 22 10 3 2

7 3 3 3 32 21 12 7 3 3 4 0 3 1 1 1 3 1 0 3 1 0 0 0 1 2 1 0 0 0 0 3 CAPACITY LEVELS SUMMARY OF PROVINCE (as at 31 December 2017) Area Establishment Filled Vacant Civic Affairs 484 469 15 Immigration Inspectorate 92 88 04 DMO Structure Support Services Total 16 68 660 14 62 633 02 6 27 PROVINCIAL EQUITY EMPLOYMENT EQUITY: 3 JANUARY 2018 AFRICAN VACANT OFFICE PER SALARY LEVEL POSITION S FEMALE MALE LIMPOPO

12 363 287 Demographic targets Percentage Representation COLOURED TOTAL FEMALE 650 MALE INDIAN TOTAL 1 FEMALE 1 PEOPLE WITH DISABILIT Y WHITE MALE TOTAL 1 FEMALE 1 MALE 18 TOTAL 3 21 16 GRAND TOTAL 673 77% 10.0% 2.7% 9.9% 2.0% 100% 96.58% 0.15% 0.15% 3.12% 2.38% 100% 3

2 27 7 34 2 34 5 1 20 12 32 1 32 6 5 191 139 330 7 1 71 63 8 2 33 9 6 6 10 337 134 9 9 1 143 40 73 3 1 4 1 77 1 2 3

1 1 10 11 20 31 1 1 11 1 12 4 3 13 14 1 1 1 1 1 1 4 1 33 1 1 3 7 7 1 4 4 1 1 ACHIEVEMENTS No Achievement Impact on service delivery 1 Recruitment process finalised within 2- 3 months Posts being filled within the time frame 2 Cases finalised within 60 days Misconduct cases finalised within time frames 3 Approval of captured leave timeously Cleared suspense transactions on PERSAL PEOPLE MANAGEMENT AND PERFORMANCE PMDS: Status People management Achievement

Status summary Performance agreements signed FY 2017/18 660 Performance Agreements were submitted. Moderation 665 officials due for assessment. Performance bonuses and pay progression paid for 2016/17 Analysis of staff patterns: Policy on Incapacity Leave & Ill-health Retirement 2016/17 2017/18 Number of Average Number of Average employees days per Salary Total employees days per Levels days using PILIR employee Total days using PILIR employee (13-16) 0 0 0 44 1 4.4 (9-12) 33 1 33 0 0 0 (6-8) 393 6 65.5

311 17 5.4 (3-5) 157 3 52.3 190 5 2.6 TOTALS 583 10 58.3 545 23 4.2 SKILLS OVERVIEW Highest Qualification Total Number % Total Not indicated 82 12% Below matric 27 4% Grade 12/FET 324 50% National Diploma and Degree 194 29% Post Grad Diploma and Honours 30 4% Masters 3 1% Ph. D 0 0.% Post Grad Degree 0 0%

660 100% Total BURSARY INFORMATION District Total Course B-TECH: PUBLIC MANAGEMENT "M-TECH: PUBLIC MANAGEMENT" B Com: Industrial Organisational Psychology POST GRADUATE DIPLOMA IN RISK MANAGEMNET PROGRAMME: FINANCIAL MANAGEMENT ND: PUBLIC ADMINISTRATION CAPRICORN 7 BA: INTERNATIONAL RELATIONS AND DIPLOMACY ND: LAW MOPANI BCOMM: SUPPLY CHAIN 3 SEKHUKHUNE DEGREE: SOCIAL SCIENCE Diploma: Security Management 2 BACHELOR OF ADMINISTRATION ND: Public Management Diploma: Administration Management VHEMBE ND: PUBLIC ADMINISTRATION AND MANAGEMENT 4 WATERBERG ND: PUBLIC MANAGEMENT 1 TOTAL ND: INFORMATION TECHNOLOGY 17 SKILLS DEVELOPMENT Training Intervention Number attending DHA Induction 12 Compulsory Induction Programme Module 1 (level 1 to 5) 3 Immigration Management (Immigration Act, Refugee Act) 23 Citizenship Management 50 Internship 10 DHA Induction 12 eMCS

16 Excel training 11 Cyber Security 11 DHA Officials (Prosecutor and Immigration Act 9 Mentorship training 23 Diversity Management 22 Case Management 118 Operations and risk Management 20 CIP Module 2 (6-12) 27 Civil Union Marriages 38 Postal receipt and Registry management track and trace 42 Total 447 SKILLS DEVELOPMENT Training Intervention Stakeholders Number attending Assessment for Stakeholders on Death registration Training of Immigration Priority Committee Stakeholders Funeral Undertakers SAPS, NPA, Department of Labour 30 23 Immigration Act Stakeholder4 Prosecution and SAPS 16 Stakeholders training: Induction for naturalisation Stakeholders 6 Registration of death and designation of undertakers Funeral Undertakers 117 Total 192 EMPLOYEE WELLNESS PROGRAMMES 2017/2018 Month April

Programme May June None Sept Oct None Candle light memorial (Mopani) Stress Management (Modjadjiskloof) Condoms distribution (Mopani) Heritage day celebrations Mental health and Wellness Day Breast Cancer awareness LABOUR RELATIONS CASES 2016/17 Allegations Insulting a colleague Nu of case s Status 2017/18 Outcome Allegations Nu of cases Status Outcome 0 Finalized Dismissal Insulting a colleague 01 Finalised Final written warning and 01 month suspension without salary stamping passports of foreign national in the absence of passport holders 06 Finalized

Dismissal stamping passports of foreign national in the absence of passport holders 05 03 finalised and 02 in progress 03 dismissals irregular processing of an ID 01 Finalized Final written warning Misuse of the state vehicle 03 Referred for corrective discipline 02 written warnings and 01 case withdrawn failure to hand in revenue 01 finalized Two months suspension without pay Selling of temporary residence permits (TRPs) 01 In progress Counter Corruption & Security Services 64 COUNTER CORRUPTION CASES 2016/17 Quarter 1-3 2017/18 2016/2017 Allegations Outcome/ Impact Finalised Allegations Outcome/ Impact Finalised

Allegations of stamping passports without the owner ( section 49(2) and section 49(5) of the immigration Act 15 cases finalized 8 officials dismissed Allegation of certifying documents without verifying original Disciplinary Management Pending Disciplinary Hearing Fraudulent Marriage 5 Two officials awaiting disciplinary hearing Allegation of taking bribe Closed No substance Fraudulent birth 4 1 court case Maake saps 2 closed 1 pending Irregular registration of birth closed Lack of evidence Soliciting bribe

3 1 case disciplinary management Fraudulent acquired ID closed Arrest ID blacklisted in the system Fraud Death 1 Discipline Management Allegation of Extortion Closed Sri Lanka Embassy investigation Misappropriation of state revenue 1 Three months salary suspension Allegation of corruption Disciplinary Management Disciplinary Hearing Pending Misappropriation of state revenue 1 Three months salary suspension 65 SECURITY SERVICES

Security Equipment District Capricorn Cash in Transit services 4 offices Frequency of collection 5 days a week Alarm system 1 Security guard structure 10 Offices 1 Status Not commissioned and out of order Not commissioned and out of order Waterberg 4 offices 5 days a week 2 7 1 Sekhukhune 5 offices 5 days a week 1 12 1 functional Mopani 4 offices 5 days a week 3- all out of order 5 2 System outdated and not working 5 offices 5 days a week

1 17 0 0 Vhembe 66 Achievements & Challenges 67 ACHIEVEMENTS No Achievement Awareness campaigns through stake holder forums and events initiated by other departments. 1 Presentations to pregnant mothers at on line health facilities. 2 Impact on service delivery More births are registered within 30 days of the birth of the child. More birth are registered at on line health facilities that offices Continuous presentations at local radio stations to market DHA 3 4 services Registration of Customary marriages has increased Loud hailing at malls and SASSA pay points More clients visit our offices for application of smart id cards Continuous presentations at high schools to encourage learners Increase in number of leaners to our offices for application of 5 6 7 8 to visit offices for application of smart id card High involvement of IMS in all district clusters to represent DHA Opening of new offices i.e. Mookgophong Improved working relationship with SAPS and NPA/Justice smart id card. More cases are reported by community for ims to investigate. ( fraudulent marriages, unregistered domestic workers. etc. Clients are now served in a conducive environment Improved adherence to the law wherein suspects are charged brought to court within 48 hours and successful prosecution Province dont have a well equipped vehicle to perform Transgressors are successfully prosecuted and deported 9 immigration services duties and that has a negative impact on service delivery. 68 ACHIEVEMENTS No Achievement 10 Impact on service delivery Direct deportations and transfers to Lindela are successfully Avoids releases and litigations as all process are incompliance executed within 30 /20 calendar days. with policies and regulations. Conducting Joint operations with stakeholders successfully .

Joint operations reduces crime rate , decreases number of 11 illegal and undocumented foreigners. Recruitment process finalised within 2- 3 months 12 Posts being filled within the time frame Cases finalised within 60 days 13 Misconduct cases finalised within time frames Approval of captured leave timeously 15 Cleared suspense transactions on PERSAL 69 CHALLENGES AND KEY DECISION REQUIRED Challenge No 1 Key decisions required Shortage of personnel is a challenge in achieving most targets Inspectorate staff required Connectivity at health facilities with 3G is unstable Replacement with ADSL connections urgent IS support insufficient due to geographical size of the district Appointment of 2nd IS manager or technician required Slow rate in Smart Id card Applications Introduce cut off date for green Id books Obtaining of Lease Agreements for leased office Expedite the process of getting lease agreements Lack of Cash In Transit To be introduced to all office collecting revenue 2 3 4 5 6 70 THANK YOU 71

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