Organizational Behavior

S M A N. E AS T HOM SO

D VI A D T . .D

J N, GROUPS V. TEAMS 4 TYPES OF TEAMS TEAM EFFECTIVENESS MODEL

COMMUNICATION SMALL-GROUP NETWORKS COMMUNICATION BARRIERS FILTERING MANIPULATING THE INFORMATON.

SELECTIVE PERCEPTION PSYCHOLOGICALLY PROCESSING ONLY WHAT ONE WANTS TO HEAR OR SEE BASED ON NEEDS, EXPERIENCES, MOTIVATIONS, ET CET. INFORMATION OVERLOAD TOO MUCH INFORMATION THAT

EXCEEDS ONES CAPACITY TO PROCESS. EMOTIONS HOW ONE FEELS AT THE TIME INFORMATION IS RECEIVED AFFECTS HOW IT IS INTERPRETED.

LANGAUGE WORDS MEAN DIFFERENT THINGS TO DIFFERENT PEOPLE. COMMUNICATION APPRESHENSION ANXIETY ABOUT SPEAKING IN FRONT OF PEOPLE OR EVEN WRITING. JOHARI WINDOW

JOHARI WINDOW JOHARI WINDOW JOHARI WINDOW JOHARI WINDOW

TRANSACTION V. TRANSFORMATIONAL LEADER FULL RANGE LEADERSHIP MODEL POWER FORMAL OR LEGITIMATE POWER COMES FROM POSITION IN

ORGANIZATION. COERCIEVE POWER ORDINARILY A BYPRODUCT OF FORMAL POWER.

REWARD POWER SIMILAR TO COERCIEVE AS A BYPRODUCT OF FORMAL POWER. EXPERT POWER SKAs THAT ARE NEEDED; A FORM OF PERSONAL POWER.

REFERENT POWER SIMILAR TO CHARISMATIC LEADER; PEOPLE WHO ADMIRE A PERSON MAY SUBMIT TO THAT PERSON BECAUSE THEY WANT TO BE LIKED BY THE PERSON. SIX STEPS TO EFFECTIVE LEADERSHIP 1. Clarifying your center. (looking inward) 2. Clarifying whats possible. (looking outward) 3. Clarifying what others contribute. (underlying assumptions

and ID the SKAs needed to reach your goals) 4. Supporting others so then can contribute. (empowering v. dumping; informing) 5. Measuring and celebrating progress. LIFE CYCLE OF A TEAM TEAM MEMBER ROLES

Task Driver results oriented group member who keeps all focused. Process Facilitator monitors the interpersonal dynamics of the group.

Creative visionary risk taking; considering opposites, relying on uncertainty, & looking for multiple possibilities. Practicality pusher pragmatic about getting the job done.

TEAM LEADERSHIP Distributed Leadership whomever has the right SKAs for the issue presented assumes the leadership role. Coordination mobilize and coordinate the efforts of the

team. Creative Support buffer team members from bureaucratic processes.

Moral Foundation for Respect - truth telling; promisekeeping; fairness, & respect for the individual. Participation collaboration. Measure Progress help team during process; focus on the

whole.

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