How to Install CAC Reader on your Personal Computer

Presented by Michael J. Danberry This presentation was initially created by SGT Jorgenson and has been revised Last Revision: 04 June 2011 SCR-3310

SCR-331 GSR-201 Installation Assistance can be found at: and / or 504

CAC Reader Driver (reader talks to computer) ActivClient (card talks to Windows) LotusForms (view forms) (replaced PureEdge) ApproveIt (sign forms) AcitvClient software is accessed using your AKO username / password (for Army personnel) Lotus & ApproveIt require CAC ***YOU MUST BE AN ADMINISTRATOR ON YOUR COMPUTER TO COMPLETE THIS*** Visit:

Download the software from Installation Steps or via the Software & Install button at top Log into AKO at Click on Quick Links CAC

CAC Resource Center Or direct link: 04 Plug your CAC Reader into an available USB port You may get a message like this The driver normally installs without any further interaction NOTE: If the reader does not automatically install, visit: for troubleshooting steps

Download the DoD Certificates from one of the links on: Double Click Download InstallRoot 3.15a from MilitaryCAC, Click Open, now double click InstallRoot 3.15A.exe. A Black box will show up and disappear, this task is complete (In Windows 7, 8, & Vista you may get a message that the file might not have installed correctly. Select "This program installed correctly).

Locate your download of ActivClient Click Run, Next, I accept the terms.., Next, Install, Make sure to install with all default settings and then click Finish. You should see a CAC Reader with a Red X in your system tray. YOU SHOULD NOW be able to LOG IN TO AKO (or other DoD CAC enabled website) WITH

YOUR CAC If you still have problems, visit: https:// for assistance. No CAC Inserted CAC Inserted NOTE: If your CAC is an Oberthur ID One 128 v5.5 CAC, you will also need to update your ActivClient. Download the latest hotfix here: activclient62update.htm or

Find location of LotusForms program you downloaded. Double Click LotusForms351.exe File Wait for the little box to close. (It may take a while) LotusForms is now installed You can now type up Evaluations, Awards and other forms You cannot digitally sign until you perform the next step.

Locate your download of ApproveIt, double click ApproveIt_6.5.exe the program will unzip the files into a folder called ApproveIt 6.5. Open the folder and Double Click AGMInst.exe (Army star logo, file size: 319KB)

ApproveIt will now install itself on your computer. It WILL NOT let you know when it completes. So Wait until the install window goes away, Look in Control Panel (Add/Remove Programs or Uninstall a Program. When it is there, Restart your computer. Once restarted, visit: to verify you can sign the form. Mike Danberrys website

AKO CAC Reference Center Mike Danberrys contact page Another presentation by: Michael J. Danberry [email protected] Further questions:

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